Known Issues
What is the Season Pass?
Submit Feedback
Report a Player or Company
Port Forwarding
Troubleshooting Lag and Connectivity Issues
New World System Requirements
Troubleshooting EAC Issues
Troubleshooting Frame Rate and Performance Issues
Troubleshooting Input Lag
Troubleshooting Sound Issues
Accessibility Options
Turn Accessibility Features On or Off
Appeal a Penalty
Penalty Categories
Understanding Account Penalty Types
Claiming Twitch Drops
Claiming Prime Gaming Loot
Link or Unlink Your Amazon and Steam Accounts
Account Security Best Practices
Account Hacked
Accessing Your Deluxe and Azoth Edition Extras
Amazon Games and My Data
Purchasing Season Pass Premium Tracks
Paid Server Transfers
Redeem a Game Code
In-Game Purchases
Commerce Locks: Where to Buy New World Content
Avoiding Scams
Purchasing Issues
Parental Controls
Amazon Games Refund Policy