
New World Support
Last Updated: September 11, 2023
Titles and Achievements
Titles and achievements are intermittently missing.
Quests
Azure Tears sometimes cannot be completed.
Errors
When launching the game, Unrecoverable Error "No Product Information Found" may be encountered.
You will need to re-launch the game after receiving this error.
Some players may receive a Lag Detected error message and experience lag or connection issues.
Transmog
Some players are receiving a Transmog failed: Service Error message when applying Dyes.
This issue is being investigated further.
Accessibility
Speech to Text does not function consistently when leaving a group.
Skills
Sometimes when casting Ice Storm, the AOE stays on the caster instead of where it was cast.
Social
Online friends are not refreshing in the friends list.
Audio
The Strange Jackal in "Voices of the Desert" has voice overs from another NPC in every language but English.
Fishing
You may become stuck fishing when rolling a rare fish in Mourningdale freshwater.