Long wait times for New World chat and phone support

We are experiencing long wait times connecting to an associate for New World queries. We apologize for the inconvenience. If you are querying beta access, or waiting on an access key, please note that keys can take 48-hours to be delivered. (Learn More). For technical or in-game questions and issues, please visit the New World Forums for support.

New World Support

Submit Feedback
Submit feedback about New World after selecting a world and loading in.
  1. Press Esc, click Game Menu, and then click Submit Feedback.

  2. Provide a description of the feedback, rate your experience, and then click Submit.

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