Long wait times for New World chat and phone support

We are experiencing long wait times connecting to an associate for New World queries. We apologize for the inconvenience. If you are querying beta access, or waiting on an access key, please note that keys can take 48-hours to be delivered. (Learn More). For technical or in-game questions and issues, please visit the New World Forums for support.

New World Support

Support New World Technical New World System Requirements
New World System Requirements
These are the minimum and recommended system requirements for playing New World.

Minimum System Requirements

  • Requires a 64-bit processor and operating system

  • OS: Windows® 10 64-bit

  • Processor: Intel® Core™ i5-2400 / AMD CPU with 4 physical cores @ 3Ghz

  • Memory: 8 GB RAM

  • Graphics: NVIDIA® GeForce® GTX 670 2GB / AMD Radeon R9 280 or better

  • DirectX: Version 12

  • Network: Broadband Internet connection

  • Storage: 35 GB available space

  • Additional Notes: Internet connection required to play, offers in-game purchases

Recommended System Requirements

  • Requires a 64-bit processor and operating system

  • OS: Windows® 10 64-bit

  • Processor: Intel® Core™ i7-2600K / AMD Ryzen 5 1400

  • Memory: 16 GB RAM

  • Graphics: NVIDIA® GeForce® GTX 970 / AMD Radeon R9 390X or better

  • DirectX: Version 12

  • Network: Broadband Internet connection

  • Storage: 35 GB available space

  • Additional Notes: Internet connection required to play, offers in-game purchases

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