Long wait times for New World chat and phone support

We are experiencing long wait times connecting to an associate for New World queries. We apologize for the inconvenience. If you are querying beta access, or waiting on an access key, please note that keys can take 48-hours to be delivered. (Learn More). For technical or in-game questions and issues, please visit the New World Forums for support.

New World Support

Support New World Account Link or Unlink Your Amazon and Steam Accounts
Link or Unlink Your Amazon and Steam Accounts
Linking your Amazon and Steam accounts gives you access to the game forums, and allows us to authenticate your game account, and provide support for Amazon Games.

Linking and Unlinking Your Steam and Amazon Accounts

Link your Amazon and Steam accounts
  1. Go to Account Settings.

  2. Select Link your Steam account.

  3. Sign in with the Steam credentials of the account you want to link.

Unlink your Amazon and Steam accounts
  1. Go to Account Settings.

  2. Select Unlink account, and then select Confirm.

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