Known Issues
Appeal a Penalty
Server Transfers
Game Progress Lost
Claiming Twitch Drops
Claiming Prime Gaming Loot
Link or Unlink Your Amazon and Steam Accounts
Submit Feedback
Troubleshooting Lag and Connectivity Issues
What is the Season Pass?
Report a Player or Company
Port Forwarding
New World System Requirements
Troubleshooting EAC Issues
Troubleshooting Frame Rate and Performance Issues
Troubleshooting Input Lag
Troubleshooting Sound Issues
Accessibility Options
Turn Accessibility Features On or Off
Play New World with GeForce NOW
Penalty Categories
Understanding Account Penalty Types
Reporting Illegal Content
Account Security Best Practices
Account Hacked
Accessing Your Deluxe and Azoth Edition Extras
Amazon Games and My Data
Purchasing Season Pass Premium Tracks
Redeem a Game Code
In-Game Purchases
Commerce Locks: Where to Buy New World Content
Avoiding Scams
Purchasing Issues
Parental Controls
Amazon Games Refund Policy