Known Issues
Server Transfers
Game Progress Lost
Claiming Twitch Drops
Claiming Prime Gaming Rewards
Link or Unlink Your Accounts
Troubleshooting Game Launching and Crashing Issues
Appeal a Penalty
What is the Season Pass?
Report a Player or Company
Submit Feedback
New World: Aeternum System Requirements
Port Forwarding
Troubleshooting Lag and Connectivity Issues
Troubleshooting Frame Rate and Performance Issues
Troubleshooting Input Lag
Troubleshooting Sound Issues
Troubleshooting EAC Issues
Accessibility Options
Turn Accessibility Features On or Off
Play New World with GeForce NOW
Penalty Categories
Understanding Account Penalty Types
Reporting Illegal Content
Account Security Best Practices
Account Hacked
Amazon Games and My Data
Accessing Your Deluxe and Azoth Edition Extras
Amazon Games Refund Policy
Redeem a Game Code
In-Game Purchases
Purchasing Season Pass Premium Tracks
Commerce Locks: Where to Buy New World: Aeternum Content
Avoiding Scams
Purchasing Issues
Parental Controls
