New World: Aeternum Support

48800 KB
31074 KB

Known Issues

Server Transfers

Game Progress Lost

Claiming Twitch Drops

Claiming Prime Gaming Rewards

Link or Unlink Your Accounts

Troubleshooting Game Launching and Crashing Issues

Appeal a Penalty

Known Issues

Game Progress Lost

Server Transfers

What is the Season Pass?

Report a Player or Company

Submit Feedback

New World: Aeternum System Requirements

Port Forwarding

Troubleshooting Game Launching and Crashing Issues

Troubleshooting Lag and Connectivity Issues

Troubleshooting Frame Rate and Performance Issues

Troubleshooting Input Lag

Troubleshooting Sound Issues

Troubleshooting EAC Issues

Accessibility Options

Turn Accessibility Features On or Off

Play New World with GeForce NOW

Appeal a Penalty

Penalty Categories

Understanding Account Penalty Types

Link or Unlink Your Accounts

Reporting Illegal Content

Claiming Twitch Drops

Claiming Prime Gaming Rewards

Account Security Best Practices

Account Hacked

Amazon Games and My Data

Accessing Your Deluxe and Azoth Edition Extras

Amazon Games Refund Policy

Redeem a Game Code

In-Game Purchases

Purchasing Season Pass Premium Tracks

Commerce Locks: Where to Buy New World: Aeternum Content

Avoiding Scams

Purchasing Issues

Parental Controls