Last Updated: April 11, 2024

Expansion

• If you purchased the expansion and are not seeing unlocked content, you will need to restart your client.

Character

• There is currently an issue with transferring a character back to a region after leaving it.

  • This issue is under investigation.

Abilities

• There is an issue preventing block cancelling after casting Ice Storm.

  • This will be resolved in an upcoming update.

• There is an issue preventing Berserk from cancelling stuns.

  • This will be resolved in an upcoming update.

Perks

• The "Refreshing Divine Embrace" perk for the Life Staff is not reducing the ability's cooldown when used on targets below 50% health.

  • This issue is under investigation.

Trials

• The Winter Rune Forge puzzle sometimes does not appear.

  • This will be resolved in an upcoming update.

Crafting

• Some players are unable to craft research projects at the workshop.

  • This issue is being investigated further.

• Crafting recipes such as research recipes or the Fine Camp Skin that do not give an item and only grant experience will automatically abort and result in a failure error message.

  • We are working on a fix for this issue.

Items

• Diamond Gypsum Pouches are in a broken state.

  • We are working on a fix for this issue.

• Lifetaker has been temporarily disabled due to an issue with the artifact not properly applying damage.

  • We are working on a fix for this issue.

• Tempest Fury's Endless Spins perk is not functioning consistently.

  • This will be resolved in an upcoming update.

Crashes

• Some players are experiencing crashes during OPR and experiencing lag after the most recent update.

  • We are aware of this issue and investigating further.

Skins

• "The Tower" camp skin is temporarily disabled due to an identified issue with the skin.

  • We will update once this skin is available to use again.

Server Transfer

• Players who are inactive for over 180 days will be asked to choose a new server.

  • Note: Servers that are Fresh Start or marked as "Full" will be ineligible to transfer even if that is your original server.

  • You can learn more information in the Server Transfer support article.

Errors

• When launching the game, Unrecoverable Error "No Product Information Found" may be encountered.

  • If you have IPv6 enabled, you will need to disable it.

  • You will need to re-launch the game after receiving this error.

• Some players may receive a Lag Detected error message and experience lag or connection issues.

• Some players may receive a character_restore_failure error message when logging in.

  • This issue is being investigated further.

• Some players may receive an error message stating "Invitation Declined" or "Lobby requirements have changed and you do not meet them" when trying to join Expeditions.

  • This issue is under investigation. We recommend ensuring you have the Azoth Staff equipped before joining Expeditions.

Accessibility

• Speech to Text does not function consistently when leaving a group.

Intentional Changes

Game updates may include changes that were made intentionally and are not a known issue. To view the full list of changes coming with game updates, you can read the release notes in the news section.