New World Support

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In-game Issues

Known Issues

Submit Feedback

Report a Player or Company

Technical

Port Forwarding

Troubleshooting Lag and Connectivity Issues

New World System Requirements

Troubleshooting EAC Issues

Troubleshooting Frame Rate and Performance Issues

Troubleshooting Input Lag

Troubleshooting Sound Issues

Accessibility Options

Turn Accessibility Features On or Off

Account

Appeal a Penalty

Penalty Categories

Understanding Account Penalty Types

Claiming Twitch Drops

Claiming Prime Gaming Loot

Link or Unlink Your Amazon and Steam Accounts

Account Security Best Practices

Account Hacked

Accessing Your Deluxe and Azoth Edition Extras

Amazon Games and My Data

Purchasing

Paid Server Transfers

Redeem a Game Code

In-Game Purchases

Commerce Locks: Where to Buy New World Content

Avoiding Scams

Purchasing Issues

Parental Controls

Amazon Games Refund Policy

Known Issues

Submit Feedback

Report a Player or Company

Port Forwarding

Troubleshooting Lag and Connectivity Issues

New World System Requirements

Troubleshooting EAC Issues

Troubleshooting Frame Rate and Performance Issues

Troubleshooting Input Lag

Troubleshooting Sound Issues

Accessibility Options

Turn Accessibility Features On or Off

Appeal a Penalty

Penalty Categories

Understanding Account Penalty Types

Claiming Twitch Drops

Claiming Prime Gaming Loot

Link or Unlink Your Amazon and Steam Accounts

Account Security Best Practices

Account Hacked

Accessing Your Deluxe and Azoth Edition Extras

Amazon Games and My Data

Paid Server Transfers

Redeem a Game Code

In-Game Purchases

Commerce Locks: Where to Buy New World Content

Avoiding Scams

Purchasing Issues

Parental Controls

Amazon Games Refund Policy