New World Support
Please follow these directions to report a player or Company for cheating, harassment, or otherwise violating the Code of Conduct while playing New World.
Reporting Best Practices
Reporting a player or Company in-game when the action or message occurs that violates the Code of Conduct is the most effective way to report others. See the below examples describing why it's effective when reporting others.
Harassment: Reporting a player in-game allows you to automatically link it to chat evidence to support the case which can greatly increase the resolution time by our moderators. Additionally, you have access to block and ignore features to prevent this player from affecting you in the future.
Cheating: Reporting a player in-game will provide game details to the affected case that will help our moderators build a case. Additionally, these types of reports made in-game are automatically synchronized with our anti-cheat solutions to assist with identification and detection of cheat programs or other game affecting processes.
Report a Player or Company In-Game
In-game reporting is easy. You can report players or companies without leaving the game, and quickly capture the offensive message you want to report. To file an in-game report, follow these steps:
Mouse over the offending message and then select Report.
Select a reason for the report, provide a description of the violation, and then Submit.
To report a player or company outside of chat:
Press O to bring up the Social menu and then search for the player (or a player in the company you want to report) by name.
Mouse over the player and then select Report.
Select a reason for the report, provide a description of the violation, and then Submit.