Lost Ark Support

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In-game Issues

Known Issues

Server Merges

Purchaseable Power Pass

Mokoko Challenge

Second Awakening Skill

What Are Timed Content Lockouts?

What Are the Wait Times to Change Guilds?

What Is Knowledge Transfer?

Report a Player or Guild

Submit Feedback

Technical

Lost Ark System Requirements

Error Messages Decoded

Troubleshooting Lag and Connectivity Issues

Troubleshooting Frame Rate and Performance Issues

Troubleshooting Input Lag

Troubleshooting Sound and Voice Chat Issues

Troubleshooting EAC Issues

Accessibility Options

Account

Playing with Friends: Region and World Selection

Link or Unlink Your Amazon and Steam Accounts

Claiming Twitch Drops

Claiming Prime Gaming Loot

Account Restrictions

Penalty Categories

Understanding Account Penalty Types

Appeal a Penalty

Account Security Best Practices

Account Hacked

What is the Power Pass?

Set Up Twitch Extensions for Streaming

Amazon Games and My Data

Purchasing

What Is the Currency Exchange?

Currency Exchange Restrictions for Purchased Gold

In-Game Purchases

Commerce Locks: Where to Buy Lost Ark Content

Avoiding Scams

Purchasing Issues

Troubleshooting Purchase Failed Error Messages

What Are Starter Packs?

Redeem a Game Code

Parental Controls

Amazon Games Refund Policy

Known Issues

Server Merges

Purchaseable Power Pass

Mokoko Challenge

Second Awakening Skill

What Are Timed Content Lockouts?

What Are the Wait Times to Change Guilds?

What Is Knowledge Transfer?

Report a Player or Guild

Submit Feedback

Lost Ark System Requirements

Error Messages Decoded

Troubleshooting Lag and Connectivity Issues

Troubleshooting Frame Rate and Performance Issues

Troubleshooting Input Lag

Troubleshooting Sound and Voice Chat Issues

Troubleshooting EAC Issues

Accessibility Options

Playing with Friends: Region and World Selection

Link or Unlink Your Amazon and Steam Accounts

Claiming Twitch Drops

Claiming Prime Gaming Loot

Account Restrictions

Penalty Categories

Understanding Account Penalty Types

Appeal a Penalty

Account Security Best Practices

Account Hacked

What is the Power Pass?

Set Up Twitch Extensions for Streaming

Amazon Games and My Data

What Is the Currency Exchange?

Currency Exchange Restrictions for Purchased Gold

In-Game Purchases

Commerce Locks: Where to Buy Lost Ark Content

Avoiding Scams

Purchasing Issues

Troubleshooting Purchase Failed Error Messages

What Are Starter Packs?

Redeem a Game Code

Parental Controls

Amazon Games Refund Policy