New World Support

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12668 KB
In-game Issues

Known Issues

Submit Feedback

Report a Player or Company

Technical

Port Forwarding

Troubleshooting Lag and Connectivity Issues

New World System Requirements

Troubleshooting EAC Issues

Troubleshooting Frame Rate and Performance Issues

Troubleshooting Input Lag

Troubleshooting Sound Issues

Accessibility Options

Turn Accessibility Features On or Off

Account

Claiming Prime Gaming Loot

Claiming Twitch Drops

Link or Unlink Your Amazon and Steam Accounts

Appeal a Penalty

Penalty Categories

Understanding Account Penalty Types

Accessing Your Deluxe Edition Extras

Account Security Best Practices

Account Hacked

Amazon Games and My Data

Server Transfers

Purchasing

Paid Server Transfers

Redeem a Game Code

In-Game Purchases

Commerce Locks: Where to Buy New World Content

Avoiding Scams

Purchasing Issues

Parental Controls

Amazon Games Refund Policy

Known Issues

Submit Feedback

Report a Player or Company

Port Forwarding

Troubleshooting Lag and Connectivity Issues

New World System Requirements

Troubleshooting EAC Issues

Troubleshooting Frame Rate and Performance Issues

Troubleshooting Input Lag

Troubleshooting Sound Issues

Accessibility Options

Turn Accessibility Features On or Off

Claiming Prime Gaming Loot

Claiming Twitch Drops

Link or Unlink Your Amazon and Steam Accounts

Appeal a Penalty

Penalty Categories

Understanding Account Penalty Types

Accessing Your Deluxe Edition Extras

Account Security Best Practices

Account Hacked

Amazon Games and My Data

Server Transfers

Paid Server Transfers

Redeem a Game Code

In-Game Purchases

Commerce Locks: Where to Buy New World Content

Avoiding Scams

Purchasing Issues

Parental Controls

Amazon Games Refund Policy