Check out our New World: Aeternum Known Issues support article to view a list of currently known issues. We appreciate your patience as we work towards resolving those issues.

New World: Aeternum Support

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Submit Feedback
Submit feedback about New World after selecting a world and loading in.

  1. Press Esc, select Game Menu, and then Submit Feedback.

  2. Provide a description of the feedback, rate your experience, and then select Submit.

  1. Press the Xbox button on your console to open the menu. Select Store.

  2. Select Search. Enter Xbox Report a Problem in the search box.

  3. Download the app and follow the instructions in the Report a Problem section to submit your feedback.

  1. Press the PS button on your controller to open the controller center. Select Game Base.

  2. Select the type of feedback you want to give and follow the on-screen instructions.