Known Issues
Appeal a Penalty
Link or Unlink Your Amazon and Steam Accounts
Account Restrictions
Troubleshooting EAC Issues
What is the Power Pass?
Lost Ark System Requirements
Accessibility Options
Region Merge
Purchaseable Power Pass
Mokoko Challenge
Report a Player or Guild
Second Awakening Skill
What Are Timed Content Lockouts?
What Are the Wait Times to Change Guilds?
What Is Knowledge Transfer?
Submit Feedback
Error Messages Decoded
Error Message: The Region is Closed and Can't Be Selected
Troubleshooting Lag and Connectivity Issues
Troubleshooting Frame Rate and Performance Issues
Troubleshooting Input Lag
Troubleshooting Sound and Voice Chat Issues
Play Lost Ark with GeForce NOW
Penalty Categories
Understanding Account Penalty Types
Reporting Illegal Content
Claiming Twitch Drops
Claiming Prime Gaming Loot
Set Up Twitch Extensions for Streaming
Account Security Best Practices
Account Hacked
Playing with Friends: Region and World Selection
Amazon Games and My Data
In-Game Purchases
Purchasing Issues
Redeem a Game Code
Troubleshooting Purchase Failed Error Messages
What Are Starter Packs?
Commerce Locks: Where to Buy Lost Ark Content
Avoiding Scams
What Is the Currency Exchange?
Currency Exchange Restrictions for Purchased Gold
Amazon Games Refund Policy
Parental Controls