Known Issues
Region Merge
Link or Unlink Your Amazon and Steam Accounts
Account Restrictions
Lost Ark System Requirements
Troubleshooting EAC Issues
Penalty Categories
What is the Power Pass?
Purchaseable Power Pass
Mokoko Challenge
Second Awakening Skill
What Are Timed Content Lockouts?
What Are the Wait Times to Change Guilds?
What Is Knowledge Transfer?
Report a Player or Guild
Submit Feedback
Error Messages Decoded
Error Message: The Region is Closed and Can't Be Selected
Troubleshooting Lag and Connectivity Issues
Troubleshooting Frame Rate and Performance Issues
Troubleshooting Input Lag
Troubleshooting Sound and Voice Chat Issues
Accessibility Options
Appeal a Penalty
Understanding Account Penalty Types
Claiming Twitch Drops
Claiming Prime Gaming Loot
Set Up Twitch Extensions for Streaming
Account Security Best Practices
Account Hacked
Playing with Friends: Region and World Selection
Amazon Games and My Data
In-Game Purchases
Purchasing Issues
Troubleshooting Purchase Failed Error Messages
What Are Starter Packs?
Commerce Locks: Where to Buy Lost Ark Content
Avoiding Scams
What Is the Currency Exchange?
Currency Exchange Restrictions for Purchased Gold
Amazon Games Refund Policy
Parental Controls
Redeem a Game Code
