Lost Ark Support

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Known Issues
A list of current known game issues we are investigating and working to resolve. We appreciate your patience and understanding.

Last Updated: February 01, 2024

Errors

  • Some players may be receiving EAC related connection errors following the January 2024 game update.

    • Our teams are investigating this issue further.

Audio

  • The "Mokoko Street" wallpaper has no sound with Korean VO settings.

Events

  • The Event NPC will no longer have event rewards for sale but will still remain standing there.

    • All event rewards can now be purchased through the UI in the upper right hand corner.

Elixirs

  • We are aware of a localization issue in the Elixir system process that states a selected effect will increase by two levels without clearly stating it will also be sealed.

    • In the mean time, please proceed with caution when crafting your Elixirs. The team is working on fixing this in-game text and will provide updates as they become available.

Intentional Changes

Game updates may include changes that were made intentionally and are not a known issue. To view the full list of changes coming with game updates, you can read the release notes in the news section.