
Lost Ark Support
Lost Ark's trusted account system exists to reinforce the Play fair guideline from our Code of Conduct. The trusted account system also helps ensure that players can trade and interact with other players with greater comfort.
Player accounts not in trusted status have lower daily Steam purchase limits and are prevented from accessing the following features within Lost Ark:
Auction House
Marketplace
Accepting Player Trades
Initiating Player Trades
Sending Mail
Important Note
Once you have obtained trusted status, you may lose your trusted status and your ability to trade with other players depending on your account behavior.
Reasons your trusted status may be revoked or be intermittent include:
Using a VPN
Playing in an unsupported region
Engaging in RMT
Botting
Using suspicious software
Suspicious trading practices
Suspicious account behavior
Please know that trusted status is regularly reviewed. If none of the above are occurring on your account, and you have lost your trusted status, your account will be re-evaluated. After re-evaluation, if your account looks to be in good standing, your trusted status will be re-granted.