Lost Ark Support

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Support Lost Ark Popular Articles Known Issues
Known Issues
A list of current known game issues we are investigating and working to resolve. We appreciate your patience and understanding.

Last Updated: October 10, 2024

Crystalline Aura Plus

  • Some places in the game are currently labeled "Crystalline Aura" and some as "Crystalline Aura Plus." Crystalline Aura does not exist anymore, and has been fully replaced by Crystalline Aura Plus.

    • This will be fixed in an upcoming update.

  • When you purchase the Crystalline Aura Plus subscription, you will automatically get the consumables, but the effect is not auto-applied as intended.

    • Try switching characters or servers for it to take effect.

Errors

  • Some players may be receiving EAC related connection errors.

    • Our teams are investigating this issue further.

Events

  • The Event NPC will no longer have event rewards for sale but will still remain standing there.

    • All event rewards can now be purchased through the UI in the upper right hand corner.

Rewards

  • The Weekly Purification Mission Reward Chest 1 (EVENT) incorrectly is bound to roster on pickup instead of bound to character.

    • This will be fixed in a future update.

Intentional Changes

Game updates may include changes that were made intentionally and are not a known issue. To view the full list of changes coming with game updates, you can read the release notes in the news section.

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