Lost Ark Support
Last Updated: September 25, 2023
Various hotkeys shown in the Hotkey Settings menu are incorrect while using QWERTZ or AZERTY keyboard layout.
Long character names shift the Class and Item Level icons in the View All status window, causing overlaps with other UI.
This will be fixed in an October update.
Raids and Dungeons
Following the gate adjustments in the Jump to the Endgame update, Arcturus' Touch is not granting appropriate rewards for Vykas and Brelshaza.
This issue is being investigated further and compensation for verified loss will be granted at a later date.
Switching between a Jump Start server and non-Jump Start server may result in the store showing the wrong products, resulting in a failed purchase.
Note: Jump Start products can only be purchased and claimed inside of a Jump Start server.
Try logging out and logging back in before trying again.
Previously unclaimed items from the product inventory may be missing.
Try logging out and logging back in if you experienced this issue.
Rewards in the new Arktoberfest Event shop do not have an item level purchase limit.
This is being investigated and will be resolved in the near future.
The interact "G" widget is missing during the quest "The One Who Overslept Oblivion."
Game updates may include changes that were made intentionally and are not a known issue. To view the full list of changes coming with game updates, you can read the release notes in the news section.