Lost Ark Support

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Known Issues
A list of current known game issues we are investigating and working to resolve. We appreciate your patience and understanding.


  • The Emote auto-completion window occasionally appears at the top of the screen.

  • You can't use the virtual keyboard to enter text in Selfie Mode’s interact menu.

  • Some friends shown as offline for 57 years.


  • Sometimes when you quickly select Accept when entering the Abyssal Dungeon, this causes an error and doesn't allow your group to enter the dungeon.


  • Entering a new line in the Stronghold Management Entertainment window causes an Unknown error has occurred message, graying out the entire window.

  • Stronghold gift quiz answers you enter with a gamepad virtual keyboard can't be marked as a correct answer.

  • You can't use the gamepad virtual keyboard to enter text in the Stronghold entertainment features.


  • Some GeForce Now users are having the game close and the game will not launch.

  • Windows 7 users are experiencing an Xinput1_4.dll missing error.

    • Windows 7 is not officially supported for Lost Ark.

    • Keep an eye on the forums for any possible workaround.

Intentional Changes