Lost Ark Support
Note: Ensure you're playing Lost Ark from a supported region. Playing from an unsupported region will cause this error message to appear.
For a full list of supported regions, view the Lost Ark FAQ here.
Restart your router and modem.
Verify the integrity of your Steam Game Files. To learn how to verify your game files, go to Steam Support.
Restart your PC.
If you continue to receive this error message after troubleshooting, Contact Us for further investigation. Make sure to include the following information:
If you do not know how to find your public IP, click this link and include the result in your ticket.