If you have questions about the New World Alpha or Beta, check out the FAQ.

New World Support

Technical

Troubleshooting Lag and Connectivity Issues

Troubleshooting Frame Rate and Performance Issues

Troubleshooting Input Lag

Troubleshooting Sound Issues

New World System Requirements

In-game Issues

Submit Feedback

Report a Player

Appeal a Ban

Account

Link Your Amazon and Steam Accounts

Unlink Your Amazon and Steam Accounts

Troubleshooting Lag and Connectivity Issues

Troubleshooting Frame Rate and Performance Issues

Troubleshooting Input Lag

Troubleshooting Sound Issues

New World System Requirements

Submit Feedback

Report a Player

Appeal a Ban

Link Your Amazon and Steam Accounts

Unlink Your Amazon and Steam Accounts

Need more help?
Contact Us