Long wait times for New World chat and phone support

We are experiencing long wait times connecting to an associate for New World queries. We apologize for the inconvenience. If you are querying beta access, or waiting on an access key, please note that keys can take 48-hours to be delivered. (Learn More). For technical or in-game questions and issues, please visit the New World Forums for support.

New World Support

Support New World Technical Turn on Accessibility Features
Turn on Accessibility Features
Accessibility features such as color blindness filters, text size, text-to-speech, and speech-to-text can be enabled while playing New World.
  1. From the home screen click the cogwheel icon in the top-right corner.

    Tip: If you've already loaded into a world, press Esc and then click Settings.

  2. Select the Accessibility tab and change the settings as needed.

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