Long wait times for New World chat and phone support

We are experiencing long wait times connecting to an associate for New World queries. We apologize for the inconvenience. If you are querying beta access, or waiting on an access key, please note that keys can take 48-hours to be delivered. (Learn More). For technical or in-game questions and issues, please visit the New World Forums for support.

New World Support

Support New World Account New World's New Launch Date
New World's New Launch Date
The launch date for New World was moved.

In order to continue fine tuning the world and addressing player feedback, New World’s launch date is now August 31, 2021. Closed beta now begins July 20, 2021.

For more information, go to New World Developer Update.

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