Lost Ark Support

Support Lost Ark Purchasing What Are Starter Packs?
What Are Starter Packs?
Our Starter Packs are bundles of items you can use to aid your start in Lost Ark.

The Starter Packs are purchased either directly from Steam, or as codes from Amazon that are redeemed through Steam.

Check out the Starter Packs in the Lost Ark Shop.

Note: Multiples of the same Starter Pack can't be applied to a single account.

If different tiers of the Starter Pack are applied to the same account, the Crystals and other unique or stacking rewards from each Starter Pack are granted. However, other non-stacking items, like skins, aren't duplicated.

After you redeem your Starter Pack, it's applied to your Roster inventory and bound to your account. Select the server where you want to play, and create a character. You will then have the option to claim the pack to your character from the roster inventory.

Important

After you redeem your Starter Pack, it's applied to your Roster inventory and bound to your account. Select the server where you want to play, and create a character. You will then have the option to claim the pack to your character from the roster inventory.

When you decide to claim your Starter Pack on a character, the pack will be bound to that world, which holds a roster of 6 characters. Crystalline Aura, Mounts, pets, coupons, and packed crates or chests are world/roster-bound. To transfer world/roster bound items to other characters in the same roster, you can use Roster Storage, which is available in any major city.

If the Aura, Mount, Pet, or special crate/pack is unpacked and applied on the character, consider it character-bound. You will be unable to move these items to any other character after that point. Unpacked crates, including skins and silver, are restricted to the character once it's in your Inventory.

For more information on world selection, check out Playing with Friends: Region and World Selection.

Starter Packs are nonrefundable.