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Support Lost Ark Technical Troubleshooting Sound Issues
Troubleshooting Sound Issues
If you're experiencing sound issues while playing titles from Amazon Games, here are some solutions that may help.

Make sure that the in-game volume isn't disabled or too low.

  1. From the in-game play screen, select the Esc button.

  2. Within the Game Menu, select Settings, and then Audio.

  3. Confirm the volume sliders are not set to 0, and that the check boxes for the volume sliders are checked.

If volume isn't the issue, try the troubleshooting over at Microsoft Support.

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