Game Code Redemption

If you have a Lost Ark game code, follow the steps below to redeem them.

1. Log in to the Steam client application.

2. Click the button labeled "+ Add a Game" on the bottom left on the Steam client.

3. Select "Activate a Product on Steam..." and follow the on-screen instructions.

View this Steam support article for more information and troubleshooting.

Community Code Redemption

If you have received a special code via an online campaign, giveaway, or otherwise, it can be redeemed by following the steps below.

1. Go to this link after receiving a code.

2. Click the Steam button to sign in to your Steam account.

3. Enter your code and click Redeem Reward.

   • If you entered a code incorrectly, you will receive a message stating "The code you entered is not valid. Please review your entry and try again."

4. Successful redemptions will include a message noting confirmation.

Note: Items will show up in-game after relogging following successful redemption. Sometimes you may need to wait up to 30 minutes for the items to show up.

If you experience redemption issues despite a valid code, or your in-game content hasn't arrived after waiting more than 30 minutes following successful redemption, please reach out to customer support for assistance.